Issue Title
Vol 11, No 2 (2022) PENGARUH COMPANY IMAGE DAN SERVICE QUALITY TERHADAP BRAND LOYALTY MELALUI CUSTOMER SATISFACTION PADA JASA PENGIRIMAN J&T EXPRESS DI KOTA SURABAYA Abstract
Yohanes Toehartono, Ninuk Muljani, Antonius Janwellyantony Putro
Vol 11, No 2 (2022) ANALISA PENGARUH CUSTOMER EXPERIENCE DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING DI MC DONALD’S RAYA DARMO SURABAYA Abstract
Ameylia Puspita Dewi, Lena Ellitan, Dominicus Wahyu Pradana
Vol 11, No 2 (2022) PENGARUH MOTIVASI KERJA DAN KOMITMEN ORGANISASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING PADA KARYAWAN BANK BUMN DI SURABAYA TIMUR Abstract
Reza Bagus Pranata, Tuty Lindawati, P. Julius F. Nagel
Vol 10, No 2 (2021) PENGARUH PRE-PURCHASE MOOD TERHADAP SATISFACTION, POST PURCHASE MOOD DAN IMPLUSE BUYING PADA TOKO ONLINE TOKOPEDIA Abstract
Eldon Yoshua Fiqtanov, Lena Ellitan, Ani Suhartatik
Vol 11, No 2 (2022) PENGARUH JOB SATISFACTION DAN ORGANIZATIONAL COMMITMENT TERHADAP MOONLIGHTING INTENTIONS PADA KARYAWAN PABRIK MOJOKERTO Abstract
Feronica Melani, Marliana Junaedi, Dominicus Wahyu Pradana
Vol 10, No 2 (2021) PENGARUH BRAND IMAGE DAN BRAND EXPERIENCE TERHADAP CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY PADA GAME E-SPORTS MOBILE LEGENDS BANG BANG DI SURABAYA Abstract
David Cristian Gunawan, Antonius Jan Wellyantony P
Vol 12, No 2 (2023) PENGARUH EXPERIENTIAL MARKETING DAN EXPERIENTIAL VALUE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA HOTEL GRAND DARMO SUITE SURABAYA Abstract  PDF
Cindy Cahyadi, Ninuk Muljani, Antonius Jan Wellyantony Putro
Vol 11, No 1 (2022) PENGARUH MOTIVASI KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA DENGAN KEPUASAN KERJA SEBAGAI MEDIASI PADA KARYAWAN PABRIK SEPATU DI SURABAYA Abstract
Noventine Natasya Nadapdap, Tuty Lindawati, Antonius Yuniarto
Vol 11, No 1 (2022) PENGARUH BRAND IMAGE, SERVICE QUALITY DAN PERCEIVED VALUE TERHADAP BRAND LOYALTY DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING PADA GOJEK DI SURABAYA Abstract  PDF
Katarina Shinta Dwi Cahyani, Ninuk Muljani, Robertus Sigit Haribowo Lukito
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